Frequently asked questions
Why use a subscription?
Subscriptions are the most convenient way to get essential microbial products delivered to you on a timely basis. We'll automatically send you fresh microbes every month, savaing you time and money!
Subscribe today and you'll save 10% off (MSRP) every month.
Can I pause my subscription?
Subscriptions are easy to use and you can make changes whenever you need.
You'll have complete control over your subscription orders. Pause your shipments at least 24 hrs before the next scheduled shipment date by sending an email request to firstname.lastname@example.org.
How do I start a subscription?
Select the subscription option and continue checking out.
What will happen after I sign up for a subscription?
How do I view my upcoming shipments?
How do I cancel or make changes to my account information?
We kindly ask that you allow up to 72 hours for modifications or cancellations to be processed.
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